For two days the 19 leaders of Air France – KLM Cargo located in Germany and Austria gathered together to reflect on their cooperation and leadership issues.
The workshop was initiated by Koen Bolster, who began one year ago as the new director, and co-facilitated by Hans Ruijs (IMO) and Nanning-Thijs Klok (2-Tact). It took place at Oberursel in the Taunusregion close to Frankfurt.

The leadership-team is spread on different locations over Germany and Austria. One year they have Koen as their new boss. It is important for him that his crew is in a good connection with each other and that they continuously work on their own personal leadership-skills.

Koen Bolster, the new inspiring and enthusiastic leader
The Leadership-team researched the four core-qualities of leadership which results in a common understanding of guiding leadership principles.
- Inspiring means for us, to open-up new perspectives, to stimulate self-responsible acting and to go ahead as a role model.
- Coaching means for us, to promote knowledge and social competences so that the employees can shape their work self- initiative and independently.
- Steering means for us, with the help of lean processes and the efficient use of resources, to achieve the clearly defined goals.
- Intervening means for us, to interfere at undesirable situations in order to protect quality, goals, results, values and people.
The participants where well prepared for this workshop. They had personal coaching meetings with Nanning-Thijs in advance, where they reflected their personal Insight profile.
During the workshop they came into an exchange in which each person appears authentically with own strengths, pitfalls, challenges and allergies. This created trust towards each other and leads finally to more understanding of the colleagues.
In an open dialogue they addressed organizational questions and brought them into movement. They committed themselves to take next steps and to build a solid ground in which they can go on for the next months.
It gives rhe impression of a very inspiring and fruitful work!
Congratulation!
Of course I agree. It was a great team to work with. And Hans and me find there own spirit renewed. So there was synchronicity between what happend in the group and with us as facilitators.
Sehr Gut !!! It is very important to spread Horizontal Leadership in different parts of the world. Many greetings from Italy.
good work – being a regular client of KLM
Thank you,
Best convention since decades.
No computer/PowerPoint, Mobile phone not allowed.
Trust, motivation, initiative, empowerment by human nature – that’s the key to success
What a different world…
Back to family spirit. One for all and all for one 😉